Privacy Policy

1. Introduction

Welcome to DRX Academy ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By accessing or using DRX Academy, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information when you register or use our services:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Profile information and preferences
• Payment information (for paid courses, processed through secure third-party payment gateways)
• Educational background and exam preferences

2.2 Usage Information

We automatically collect certain information when you use our platform:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Test results and performance analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our educational services
• To process your registrations and manage your account
• To deliver personalized learning experiences and recommendations
• To track your progress and provide performance analytics
• To send you important updates, notifications, and educational content
• To process payments for paid courses and services
• To respond to your inquiries and provide customer support
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our terms of service

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our platform (payment processors, hosting services, analytics providers)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with any merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information
• Protection of Rights: To protect our rights, property, or safety, or that of our users

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device that help us:

• Remember your preferences and login status
• Analyze website traffic and usage patterns
• Improve website functionality and performance
• Provide personalized content and advertisements

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our platform.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure payment processing through certified payment gateways

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information (subject to legal and contractual obligations)
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request your data in a portable format
• Account Deletion: Delete your account and associated data

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or business purposes.

9. Children's Privacy

Our services are intended for users who are at least 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

10. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Compliance with Indian Laws

This Privacy Policy is designed to comply with applicable Indian laws, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. We are committed to protecting your privacy rights as per Indian regulations.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: